Privacy Policy

Last Updated: February 14, 2025

Introduction

SMB Tech (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you use our website and AI chatbot service.

Information We Collect

We collect information that you provide through our AI chatbot, including:

• Business information (name, type, size, location)
• Contact details (email, phone number)
• Appointment scheduling preferences
• Conversation history with our AI chatbot
• Any additional business information you share during chats

How We Use Your Information

We use your information to:

• Provide personalized business recommendations
• Schedule and manage appointments
• Improve our AI chatbot service
• Send you relevant updates and information
• Maintain and improve our services

Information Storage and Security

We take reasonable measures to protect your information using industry-standard security practices. Your data is stored securely in the cloud with encryption.

Third-Party Services

We use trusted third-party services for:

• Cloud storage
• AI processing
• Appointment scheduling
• Analytics

These services may have access to your information but are bound by confidentiality agreements.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your data
• Opt out of communications
• Export your data

Children's Privacy

Our service is not intended for use by children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy occasionally. We'll notify you of any significant changes.

Contact Us

For privacy questions or concerns, contact us at:

[Your contact information]

Cookie Policy

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